Interior of the lobby lounge area at The Malcolm Hotel

Concierge Services

The Malcolm Hotel is honored to be a proud member of  Les Clef d'Or International, offering the only full-service concierge in Canmore. Our team of expert local concierges is at your service to curate an unforgettable experience, whether you're planning your itinerary, seeking recommendations, or in need of personalized assistance during your stay.

With their extensive knowledge of Canmore, Kananaskis, and the majestic Rocky Mountains, our concierges are delighted to help you discover hidden gems and create bespoke experiences. If you’re celebrating a special occasion—be it a birthday, anniversary, or another milestone—please let us know ahead of time, and we’ll ensure your stay is nothing short of extraordinary.

The Concierge Desk is located behind the fireplace in the Grand Lobby on the main level and is available to assist you daily from 9am to 9pm. Allow us the honor of making your stay truly exceptional.

 

 

A food tray served on a bed & a spill of rose petals at Malcolm
A girl spills rose petals on the bed at The Malcolm Hotel

Elevate Your Experience

Create unforgettable memories with the one you love! Whether you're celebrating romance, relaxation, or simply indulging in the luxury you deserve, our exclusive enhancement options are designed to make every moment extraordinary.

From private dinners to rejuvenating spa experiences, let our concierge team tailor your stay to your every desire. They would be delighted to assist in arranging your special selections, ensuring your getaway is filled with indulgence and romance.

Allow us to craft an experience that leaves you both feeling pampered, relaxed, and thoroughly wowed.

 

Activity Guides

Uncover the breathtaking beauty of Canmore and beyond with our expert activity guides! Whether you're visiting during the winter's serene snow-capped landscapes or the vibrant summer days, our guides offer the perfect way to explore this stunning region.

Let one of our knowledgeable local concierges help you plan your adventure and guide you through every step of your exploration. From exhilarating outdoor pursuits to tranquil nature escapes, we’re here to ensure your experience is unforgettable.

So, what are you waiting for? Step outside, embrace the natural wonders around you, and begin your adventure today! Let us be your trusted guide.